Concern Worldwide (UK) is a Company Limited By Guarantee And Not Having A Share Capital (Registered in England and Wales with registered number 4323646) which has been granted Charitable Status by The Charity Commission for England and Wales (Registered Number 1092236) and The Office of The Scottish Charity Regulator (Registered Number SCO38107). The Registered Offices of Concern Worldwide (UK) are 13/14 Calico House, Plantation Wharf, London, SW11 3TN. Concern Worldwide (UK) is a subsidiary organisation of Concern Worldwide an Irish Registered Charity.
Complaint and response procedures: head office
Complaint and response procedures: head office
05 June 2012
Download the complaint and response proceedures document by clicking on the link below.
The following is an excerpt from the document:
We are committed to providing our stakeholders with safe, accessible and effective channels to exercise their right to raise complaints about the work and behaviour of staff from Concern and our partner organisations. We will seek to ensure that appropriate action is taken in relation to these complaints, and that feedback is given to all complainants.
We have established a Complaints Response Mechanism accessible to all of our stakeholders, to help us deliver the above commitments so that we may improve the quality and impact of our work.
Download a copy of this resource

Complaint and response procedures: head office
We are committed to providing our stakeholders with safe, accessible and effective channels to exercise their right to raise complaints about the work and behaviour of staff from Concern and our partner organisations.