Where we work
Our annual report
Accountability is at the very core of everything we do in Concern – at all levels, across our 25 countries of operation. This is why, in October 2017, Concern Worldwide became the first Irish organisation to be certified against the Core Humanitarian Standard on Quality and Accountability (CHS).
What is the Core Humanitarian Standard?
The CHS is an internationally recognised standard which outlines nine commitments that organisations and individuals involved in humanitarian response can use to improve the quality and effectiveness of the assistance they provide.
In the run-up to certification, we decided to conduct self-assessments against the implementation of the nine commitments in all our countries of operation. Based on the findings, each of the country programmes then developed their own improvement plans against which they report as part of their annual reporting process.
Undertaking self-assessments was a useful exercise to help prepare for certification and share learning across the whole organisation.
We are proud to apply the CHS across all of our work; from emergency response through to recovery, development and advocacy work. In Summer 2018, we were spotlighted by CHS Alliance as Member of the Month, reflecting our steadfast commitment to accountability.
You can read our self-assessments against the implementation of the nine commitments below.
"Everywhere I go in Concern - whether it’s a refugee camp, whether it is an internally displaced camp or whether it is a remote village on top of a mountain – I know there will be a mechanism so that the community can either make a phone call or put something in a suggestion box and it will be acted upon."
Our impact in 2022
extremely vulnerable people supported in 76 emergencies
people reached through our health and nutrition programmes
people reached, in 25 of the world's poorest countries