Knowledge Hub
Please see our page of frequently asked questions about our organisation and work. To make a complaint please visit our complaints page.
To contact us by phone
- For all queries: 0800 032 4001
- Our Belfast office 02890 331100
Who called me? 0203 455 7359, 0203 455 7360, +44 203 026 5363 or 0203 026 5363
Our telephone fundraising agency partner, Angel, will be making calls on our behalf. If you receive a call from the number 0203 455 7359 or 0203 455 7360, it will be from Angel. Please check this link for more details.
If you get called from +44 203 026 5363 or 0203 026 5363 it will be from our in-house team of telephone operators. They are calling you to confirm that you’re happy with how you’re supporting Concern and to answer any questions you may have.
To contact us by post
For all donation and fundraising queries contact:
Supporter Care
Concern Worldwide
47 Frederick Street
Belfast
BT1 2LW
For other enquiries:
Concern Worldwide (UK)
The Foundry
17 Oval Way
London
SE11 5RR
Contact us
Latest updates
How money is spent
How your donation is used
85.4%
Overseas programmes
85 pence in every pound donated goes towards our emergency response and long-term development programmes, working together with people living in the most difficult situations to bring about lasting change to lives, livelihoods and communities.
11.8%
Fundraising
This is money we spend to raise more funds for our overseas work.
2.6%
Policy, advocacy and campaigns
We invest money to campaign, lobby governments, run petitions and put pressure on decision-makers to tackle the underlying causes of extreme poverty and push for change.
0.2%
Governance
These are funds we spend to ensure that Concern is compliant and adheres to the highest standards.
