Volunteer in Northern Ireland

It doesn’t matter how much time you have to offer, but by helping us for a morning or afternoon each week, you can make a real difference in helping us tackle extreme poverty and transforming lives. Volunteering will not only will you help raise money for Concern's work, but you will also meet new people, gain new friendships, learn new skills and have some really great experiences!

Who can be a shop volunteer?

Anyone from the age of 18 upwards
Retired people – many of our volunteers are retired and wouldn’t miss their shift in the shop!
Job seekers who are looking for work experience or retail skills
Someone who has extra time on their hands and wants to get active
Someone who wants to get back out into the workplace, often after an illness, bringing up a family or caring for a loved one

What can I expect to be doing?

Operating the till and offering great customer service
Tidying and maintaining the shop floor
Preparing stock for the shop floor
Receiving stock donations
Window displays
Sorting and pricing stock

What skills and experience do I need?

You don’t need any retail experience, we can give you all the training you need. But it might be helpful if you:

Enjoy chatting and helping others
Have a desire to make a difference to those who need our help
Have an interest in charity retailing

What are the benefits of being a shop volunteer?

Learning new skills or use your existing skills to help others
Meeting new people and having fun
Enjoyment of interacting with customers, donors and colleagues
Grow your self-confidence

How do I become a shop volunteer?

Get in touch with us. You can…

Call into our shops
Give us a ring on 02890331100
Email us at: [email protected]

We will then send you an application form and once we receive this back we will arrange for you to come in and spend some time with us, get to know how the shop works and a taster of what it is like to volunteer with us.