Codes and policies

Why they are important? Our codes and policies shape our organisation as a whole and ensure that we are always staying true to our values. They make up who we are and ultimately make sure that we are being the best that we can be.

All of the work that we carry out is guided by a series of codes and policies which are strictly adhered to at all times.

The following documents refer to our overseas, staff and fundraising procedures. They enable us to carry out the life-saving work that we do in a fair, honest and respectful manner. These guiding documents are vital in helping us to achieve our mission of combating extreme poverty.

Nutrition Advisor Dawit Hagos showing the nutrition measurement procedure to System Director Hasina Rahman. Photo; Concern Worldwide
Nutrition Advisor Dawit Hagos with System Director Hasina Rahman. Photo: Concern Worldwide.
Logistics advisor Graham Woodcock loads a truck with hygiene kits. Photo: Kristin Myers / Concern Worldwide.
Logistics advisor Graham Woodcock loads a truck with hygiene kits. Photo: Kristin Myers / Concern Worldwide.
A nutrition centre run by Concern Worldwide at Weydow, on the Afgoi Corridor, just outside Mogadishu in Somalia. Numbers of arrivals have been steadily increasing in recent weeks. as has the severity of cases of malnutrition. Photo: Concern Worldwide
A nutrition centre run by Concern Worldwide at Weydow, on the Afgoi Corridor, just outside Mogadishu in Somalia. Numbers of arrivals have been steadily increasing in recent weeks. as has the severity of cases of malnutrition. Photo: Concern Worldwide
Concern Worldwide staff unloading trucks ahead of food distribution in Filtu, Somali Region, Ethiopia. Photo: Jennifer Nolan / Concern Worldwide
Concern Worldwide staff unloading trucks ahead of food distribution in Filtu, Somali Region, Ethiopia. Photo: Jennifer Nolan / Concern Worldwide
Hasina Rahman visiting a host community at Tanjimarkhola OTP centre, Bangladesh. Photo: Tariq Adnan / Concern Worldwide.
Hasina Rahman visiting a host community at Tanjimarkhola OTP centre, Bangladesh. Photo: Tariq Adnan / Concern Worldwide.

A closer look at: our codes and policies

The following codes, policies, and guidelines are a combination of our own written codes and voluntary codes, which we abide by. Together, they ensure that we are treating one another with the respect and dignity that we all deserve.

Concern codes

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Concern's Staff Code of Conduct and Associated Policies

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Our Code of Conduct and Associated Policies provides clear guidance on the standards of behaviour that we expect from all of our staff, including around the issue of safeguarding.

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Concern's Supporter Promise

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Concern's Anti-Fraud Policy

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Concern's Whistleblowing Policy

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Governance codes

The Charity Governance Code ensures that we achieve our charitable objectives with integrity, efficiency and transparency. 

Industry codes

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Dóchas Code of Conduct

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The Dóchas Code of Conduct ensures that we are accurately and fairly representing our beneficiaries in all of our imagery and messaging.

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Disaster Relief Code of Conduct

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Core Humanitarian Standard

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Fundraising codes

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Fundraising Regulator Code of Practice

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We are registered with the Fundraising Regulator and we comply with the Fundraising Regulator Code of Practice, which ensures that our public fundraising is achieved in an honest, transparent and respectful manner.

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Face to Face Fundraising

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Our impact last year

24 M

people reached, in some of the world's poorest countries

11.6 M

extremely vulnerable people supported in 66 emergencies

£22.7 M

spent to provide life-saving aid and long term development assistance

Read our annual report

  • Our accounts are prepared in accordance with the Charities SORP.

  • Our annual report has won Published Accounts Awards 22 times since 1988.

  • We have been awarded 'Triple Lock' membership by Charities Institute Ireland.

Read our annual report
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