Complaint form

Complaints procedure

At Concern Worldwide (UK), we seek to deliver our international programmes, campaigns and fundraising to the highest standards and to ensure transparency in all our operations. We are committed to ensuring we live up to our reputation as a respectful, honest and open organisation, and aim to continue to achieve the highest levels of excellence in all our activities and programmes.

However, we know that there may be times when we do not meet our own high standards. When this happens, we want to hear about it, deal with the situation as quickly as possible, and put measures in place to stop it happening again.

We take complaints very seriously, and treat them as an opportunity to develop. That is why we are always grateful to hear from people who are willing to take the time to help us improve.

Contact us

Asset 1

Keeping you informed

We’d love to keep you updated about our vital work tackling extreme poverty and how you can help transform more lives through campaigning and appeals.

We always keep your details safe and we never pass them on to other organisations. You can change your preferences at any time by contacting us at [email protected] or by calling 0800 032 4001.

A copy of our Privacy statement is available here.

Share your concern