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Volunteer in our Shops

Volunteer in our Shops

Volunteering in our Concern Shops can be very rewarding. It doesn’t matter how much time you have to offer, but by contributing a morning or afternoon each week, you would make a real difference to the lives of people living in extreme poverty.

By volunteering, not only will you help raise valuable funds for Concern’s work, but you will also build new friendships, learn new skills and have some great fun!

Contact us Volunteer in Shops

Who can be a shop volunteer?

  • Anyone from the age of 18 upwards
  • Retired people – many of our volunteers are retired and wouldn’t miss their shift in the shop!
  • Job seekers who are looking for work experience or retail skills
  • Someone who has extra time on their hands and wants to get active
  • Someone who wants to get back out into the workplace, often after an illness, bringing up a family or caring for a loved one


What might I be doing?

  • Operating the till and offering great customer service
  • Tidying and maintaining the shop floor
  • Preparing stock for the shop floor
  • Receiving stock donations
  • Window displays
  • Sorting and pricing stock


What skills and experience do I need?

You don’t need any retail experience, we can give you all the training you need. But it might be helpful if you:

  • Enjoy chatting and helping others
  • Have a desire to make a difference to those who need our help
  • Have an interest in charity retailing


What are the benefits of being a shop volunteer?

  • Learning new skills or use your existing skills to help others
  • Meeting new people and having fun
  • Enjoyment of interacting with customers, donors and colleagues
  • Grow your self-confidence


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