How money is spent
Accountability and transparency are central to our values as an organisation. In fact, they are part of our core values.
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Concern Worldwide’s work tackling hunger among some of the world’s poorest communities would be impossible without the compassion and generosity of our supporters. That is why we are committed to being fully accountable to you for the way we fundraise and how we make use of your donations.
We do all we can to ensure that our fundraisers, volunteers and external suppliers working with us to raise funds comply with the Fundraising Regulator’s Code of Fundraising Practice and with this promise.
We have a complaints procedure, a copy of which is available on our website.
We take our promise to supporters very seriously. If you are unhappy with anything we have done while fundraising, or feel we are falling short of the standards set out in this promise, please contact us so we can take action.
By post: Supporter Care, Concern Worldwide, 47 Frederick Street, Belfast, BT1 2LW
By phone: 0800 032 4001
Online (via form below)